Best Western Glasgow Livingston Hilcroft Hotel

Phòng sạch sẽ, thoải mái; nhận phòng thân thiện và hiệu quả; thanh chứa đầy đủ. Chỉ có một nhược điểm là tôi bắt đầu sớm khiến tôi không có thời gian để ăn sáng.

On arrival after working all day I was disappointed to say the least that there was no hot water in the room, I was even more surprised by the reaction when I rang down to reception who said " oh did you want a "hot" shower ? we only have one boiler switched on today ! to be fair I would have liked the choice. In fairness to them they did give me the option to switch rooms but I just couldn't be bothered. I opted for the cooked breakfast, which was shocking, not freshly cooked and cold, but not as cold as the coffee which was in a huge jug and obviously been out since breakfast started. You could say you pay for what you get, but it wasn't even cheap. Terrible.

Spotlessly clean, welcoming reception staff, breakfast staff went above & beyond expectations.

Hotel looks tired, most of the staff very chatty and helpful. Shower leaked continuously, hot water was cold in the morning but hot in the evening. Food average, beer was good.

The staff were exceptionally friendly. Lovely meals and very pleasant bar

Nice hotel but some areas looking a little tired and ready for a refresh. Room was small but OK. Staff were very pleasant and helpful and food was excelent.

Couldn’t open windows or change temperature of room,which was too hot for us. Only one towel for two people (only discovered later at night and didn’t want to go down stairs to ask for another)

Nice and quiet area to base our Edinburgh explorations. The front desk staff were exceptional with hints for our further travels around Scotland

Great stay, very helful and friendly staff. Excellent breakfast and room extremely clean . Only let down was a rip in the head board of our room. Not a huge issue but didn't look great appearance wise. There was a wedding on during our stay which did not affect us at all with regards to late noise. Would definately recommend and would return.