Linda
ngày 8 tháng 4 năm 2024
The staff wouldn't get out of their way to assist us in getting to the hotel, even in heavy snow. It was a waste of a phone call.
On arrival, their attitude was consistently cold. The hotel is dated, basking in its past glory. Most staff are cold, but a handful of them are very friendly and helpful (most of them are cleaners), considering we stayed 2 weeks, we have come across many staff members.
The kitchen is very basically equipped with poor quality equipment. The balcony door is poorly sealed, there's a constant draught into the room.
One of the reasons we booked this hotel was its billiard room, but it's in their bar, I thought it would be family friendly.
Situated close to the Gondola, great for skiers.
I don't recommend it for families, and it's poor value for money.
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