Weymouth

Was told 24 hours before checking in that the bar and kitchen were closed. Of which i only see sitting on the beach waiting to check inn. We have a 6 year old autistic boy so this made it all very difficult for us. This was the only little break we could afford this yeah for him. Also my wife has celiac so can't eat wheat etc and when she asked for fruit she was told no. We ended up going for breakfast at the morrisons a little drive away. Premier inn ruined our break because of all this.

I use this hotel quite often , but lately the standards have gone down big time, there is a issue with the room almost every time i come over Sink blocked or shower flow in consistant , light switches not working ( sometimes bulb missing ) Towels have holes , bed sheets have holes , rooms smells , remote tv have battery issues, no shampoo, i can go on and on , i cant understand why the cleaners dont report these issues back to maintaince , they need a check list

I booked my stay in April, I wasn't informed until a week before my arrival that the kitchen was closed bearing in mind we had kids from three families. By the time we were informed all the hotels were fully booked and we had no option but to stay there. On arrival after a 4hr drive, I was told I had to go to McDonalds to use the rest room as I was 45mins early before check in which I found appalling as all I wanted was to use the rest room, I expressed my displeasure and was offered the use of the staff rest room . When we finally checked in, my room smelt stale and mouldy, like it had not been aired properly. The bathroom had a mouldy smell with the most filthy and mouldy shower curtain I have ever come across. I expressed my displeasure once again and it was changed . The Wi-Fi did not work for more than two days. It was not a pleasant stay at all. Some of the staff would not even acknowledge us when we went by, however, some were friendly and gave a welcoming smile.