Izzi S
ngày 5 tháng 1 năm 2025
Just enjoyed a one night stay at this lovely, lovely hotel. From start to finish the entire team working there were welcoming, efficient, professional, attentive and all round brilliant. Most importantly - without exception. Special thanks to Jamie for being so patient with his - he's brilliant. The lobby / lounge area is cosy comfortable and welcoming and has a fantastic selection of drinks and cocktails. Rooms are spacious, warm and well stocked. Despite having exposed beams there was no musty smell and the room and ensuite were spotlessly clean. Dinner was beautifully cooked and presented, again with great service and was enjoyable. Up until breakfast I was going to give 5 stars but it really was totally inconsistent with everything else we had experienced during our stay. Fortunately it was made very clear to us on arrival that it was only a continental breakfast included on our package and that cooked was at an additional charge. However, have to say that it was a disappointing continental. Cheese curling at the edges, cold toast, no offer of top up of hot beverages and just the variety of what was on offer was extremely poor. Only pastries were croissants and choc croissants- would have expected (at a hotel of this calibre) to have seen other options too. Would absolutely recommend this hotel to anyone and will return if back in the area but would be nice if the breakfast just had a bit of a revamp to keep up with everything else.
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