Beca219
ngày 30 tháng 10 năm 2024
The hotel was in a nice location however the room was not a good set up. One of the beds was right next to the bathroom / toilet door which was annoying for the person sleeping in that bed. The sheet on one of the beds had some marks on it. For a two person stay (two beds) we were only given one towel each, I would have expected two towels each for a 4 star rated property. There was a cupboard in our room that was left unlocked and inside was the hot water system, very unprofessional that the cupboard was unlocked and we could see / access it. Also we had to turn the aircon system off as it made such a loud noise that it was impossible to sleep with it turned on. It's an average hotel at best and I expected a lot better for a well known brand that claims it is a 4 star hotel chain.
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