Verified traveler
31 tháng mười, 2023
I'll start with the Negatives.
Had I known about the LOUD live music that went on until 2AM along with lousy soundproofing, I probably would've stayed elsewhere. Though the building was pretty, it seems like it was built cheap/with little to no soundproofing. The bed was surprisingly uncomfortable. Hilton made the bizarre choice to use pocket doors for the bathrooms. We were checked into 300 upon arrival. When we got up to the room, I noticed the bathroom doors wouldn't close or latch. When I went to the front desk to see about getting a room with functional bathroom doors, she moved us to 400 and I ran into a friend on my way back up that was also staying here and his doors didn't work either. Room 400 was no different, but there wasn't another room to try, so I grabbed my tools out of the car to get the doors to at least close. I don't think wanting a shred of privacy for the bathrooms is too much to ask...now I have a few small complaints. Hole in the wall in 300, key issues, choppy TV signal, no streaming options in a newer hotel, burnt out bulbs, damaged trim in rooms, elevator inspection several months expired, and the breakfast staff was rude.
Now for some positives.
The women working the front desk were great. The hotel and rooms were VERY clean and I think the price was fair for the size of the room.
I remember when a hotel being a Hilton actually meant something. I would love some kind of a partial refund. We will not be staying here again.
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