HARRIS Suites Puri Mansion

Fantastic stay experience great service from staff members

Good and clean hotel. Breakfast has a good standard. We love it. Thank you

very suitable for family with kids. the room is spacious, and clean. hotel facilities is also good.

I stayed for two nights. On the first night, the TV suddenly came on at midnight. I jumped up in shock and turned the TV off. Some 10-15 mins later, the TV came on again. I turned it off again. It happened third time. After turning the TV off, I decided to take out the room card from the room controller. But this meant that there was no aircon through the night. It also took a while to get back to sleep from the initial shock. Then at around 4am, sound of prayers came through the windows and I stayed awake almost through the whole prayer session. The windows are poorly insulated. That meant I slept for less than 5 hours. I feedback to the reception in the morning about the TV. At night, on the assurance that the issue was fixed, I jumped up again at midnight when the TV came on. After some trial and error, I discovered that the TV does not turn on automatically if I keep the room lights on. It was challenging to sleep with the lights on but I eventually did, only to be woken up at 4am. the two nights stay had been a poor experience. Also, the towel on the first night was rather dated with frays at the seams. Time to replace the towels.

Great place to stay in West Jakarta, room was very comfortable especially the bed which ensured we slept very well every night.

It is convenient to have a water dispenser at every level near the lift and we could get easy access whenever we need them. However, the water usually will be finished by 7pm and no top up since albeit reception counter is notified.