Days Inn by Wyndham West des Moines

The booking never got completed. Trip.com refused to refund us the money back. The manager had an attitude problem. After saying ww would have took $62 from a card he demanded $100 cash deposit. Never will I try to stay here again. We lost out on $74.

Nice clean room. I just stayed one night. Probably wouldn’t stay again it was a little loud . But other than that, ok place to sleep right quick before a flight.

Very few towels stocked in bathroom. No chairs in room for seating. Breakfast was very basic, sausage toast and dry cereal. Bare bones room.

From the start the property was bad. We were given the 3rd floor with no elevator. I had a toddler, coolers and luggage. I asked for a ground level room and at first he said he had none and then said I could get one for anothe $40. The cleaner was still cleaning when we got to the room and it wasnt cleaned right. The refrigerate wasnt plugged in and once it was it banged all night and leaked water. The refrigerator was full of rust. There was reallt no breakfast selection. Toast, cereal and sausage. The waffle maker didnt work. I asked about breakfast Nd was told that all they had. I checked out a day early. I stay in a hotel about twice a week and this worst i have ever stayed at!

Although this Days Inn is reasonably priced and close to my family members in Des Moines, it lacks some amenities like a coffee-maker and/or facial tissues in the room. My room also had no cups for water, and the bottled water I put in the refrigerator froze! The room was also chilly in late May but had no way to adjust the temperature, except to make it colder. I did appreciate the free breakfast and the fact that free coffee was available at all times.

Not a good hotel I asked for a 1st floor room or an elevator. They had neither. There were holes in the blanket and the sheets were thread bare. The breakfast was either waffles or cereal. No fruit, no other choices. I am surprised that this was a days inn by Wyndham.