Days Inn by Wyndham West Covina

The breakfast wasn't any good, the options are horrible, reservation desk was rude and the room was over priced, the layout of the room is unpleasant and the jetted tub needs replacement to be priced still outrageously. Some properties would respectfully charge a maintenance price for the room in such a state. Also, the microwave did not work and the room in entirety out of date.

Very outdated. The jacuzzi room i stayed looks like it has never been renovated. Felts like something out of the 70s

We booked this hotel and the room looked nothing like the pictures. Upon entering our room we encountered a musty smell that started making my wife and I sick, there is broken chipped furniture all around the room, room number made out of cardboard and color markers, people arguing and yelling on the room next to us. There was a gentleman fixing his suv in the parking lot and he kept staring at us as we were walking from and to the entrance ( we didn’t feel safe). We were in the room for 20 minutes and decided to leave. The person at the front desk didn’t offer a different room he just said “ok bye and you are not getting a refund” we paid alot for two nights (******* wont let me add the amount) and were there for no more than 20 minutes!! We will never be staying at this place again. Thats our personal experience hope everyone else has better luck.

When I was waiting to get checked in there was two upset customers and all the girls at the front could say was “I am sorry don’t know how that happened” then when I checked in I was told there was no more of the room that I reserved and that once again they couldn’t do anything. I had an emergency so I had to check out one day prior to what I had planned they tell me to call but the website tells me other wise. He says he can’t do anything because he is going to lose money due to him going to get charged $32 for canceling it on his end. He cared more about him losing money than making his customer happy. Once I told him I would pay the $32 he was able to cancel my reservation.

Quick Stay The room was comfortable but the lock on the door didn’t quite lock all the way. The premises were clean, well lit and safe. I enjoyed my stay. Staff at front desk were friendly and knowledgeable.

This is an older property. The room was clean. Upon walking into the room there was a stale smell which resolved when I opened the window.