Premier Inn West Bromwich Town Centre (New Square)

The hotel was in a good location and the family room that i booked was just what i needed for my family of 4. The main bed was comfortable, but the sofa bed and pull out bed was not too comfortable. The room was clean and the staff were very friendly.

VAN BROKEN INTO TWICE. We stayed at the hotel for a week. Contractors be very careful. We parked there on a Monday night at 8:30pm and the van was broken into literally 3 hours later. If you are going to park your work van I would make sure you have NOTHING in it. We parked for 3 nights and on the Wednesday night the van was broken into again. The first night they broke into the side door of our transit custom. We then made sure they couldn’t try that again so on the Wednesday night they smashed the window to gain entry and open the van from inside the cab. Admittedly the hotel can’t do anything to prevent this other than repair the CCTV which was conveniently broken. I just want to write this review because 2 other companies vans had theirs damaged and theives attempted to gain entry, so please be careful if you are planning on bringing a van full of tools to the car park because you have no option to leave them on site.

I booked a room for my partner and I for a business stay and I was give a tiny double bed. The bed was so uncomfortable we didn’t sleep well all night. It would make creeking noises whenever i’d turn sides and it was overall poor. When we went to tell reception, they had already left and there was nobody to assist us. The breakfast buffet however was lovely!