Holiday Inn Reading - West

Excellent quality hotel! Staff were so attentive & the whole hotel is immaculate. Would definitely stay again

Very comfortable overnight stay after family party.

Lovely hotel, very kind staff love to stop and have a chat! Has great hospitality and a Starbucks in house! Only thing i would say is be wary of the soap they give you for washing hair and body as it is quite drying but this is the same for all holiday inn’s not specific to this one! Overall really great!!

The best facility manager ever Mr Mervin Pereira. He is Very polite and professional. Ready to assist with any issues with the accommodation. Rooms are ok ✅. WiFi is ok especially if you’re always relying on hotel WiFi. The breakfast is great 👍

From entering the hotel with a warm and friendly welcome from Lisa on reception, we felt relaxed straight away after a journey from Essex. Lisa checked us in even though we were early we decided to have lunch in the restaurant and wait for our room to be ready for us which was lovely and just right for our day ahead. We were then checked into our rooms and we had a lovely comfy room with plenty of light and space with a comfy bed and lovely pillows. The bathroom was a lovely size and they had an iron, hairdryer with tea and coffee making facilities, couple of mint chocolates to welcome us from the chambermaid, now this is where they went the extra mile, we were going to a Crowded House gig that evening and Lisa and Ellie between them both organised our 6 seater cab to pick us up from the hotel and to collect us from the gig knowing we would not be let down as they are a reliable cab company that they use and know well. We could all then sit and relax in the bar area having a drink and get together before we headed off for the gig. Post gig we came back in our cab and headed for the bar to mull over the fantastic gig we had just been to and celebrating my sister in laws birthday too which was lovely, the bar made was a really lovely girl and a good giggle too at that time of the night! xx We had a lovely nights sleep and got up and had breakfast in the restaurant which was plentiful and a broad selection of anything that you really wanted. I ordered poached eggs and they came out within minutes to add to my cooked breakfast and Lisa again was very cheerful and very accommodating to our every need and always with a smile too. We checked out with Murvin the new hotel manager who again was a pleasure to check out with and looked after us all. Thank you once again for a lovely and the most friendliest and helpful hotel I have been to in a long time and we do stay at a lot of hotels. Cheers Guys! Brian and Michele Millar xx

The staff at the hotel are so accommodating. I called the hotel the day before with an enquiry and they were so helpful. When we arrived they made my daughter feel like a VIP. Breakfast was tasty, rooms very clean and spacious.Check in and Checkout was very smooth. The whole experience exceeded our expectations. Lisa in particular (the duty manager) went above and beyond and is the perfect example of how to do excellent customer service. Highly recommend as it was more than just a holiday Inn, the whole experience felt a lot more personalised.

A great night sleep in a comfy bed, clean rooms and good sized bathrooms, good variety of breakfast options. Always a pleasant experience being greeted by Lisa, Daniel and Angie when I drop by for the weekends to meet up with friends in Reading and nearby.

Stayed in Reading for a night for an old friends wedding, can’t go wrong with a 🎵hotel, motel, Holiday Inn 🎵 Really friendly staff Very clean rooms Shower was heavenly Great breakfast, hash browns were banging! Thank you!! Beth and Ashleigh

Nice boarding rooms and lovely staff All went well and the food was quite good. The colors of the rooms was nice. Overall a really really nice experience. It s quite overwhelming to keep moving from inn to inn but this staff made me come back. Nice