Saddlebrook Resort

There is a $30 per day MANDATORY valet fee we were surprised by on check-in and in check-out we learned of the $28 per day resort fee. The rooms are dated but clean enough. Why not include the extra charges in the price to begin with rather than surprising people with them. Very upsetting.

Loved the facility the tennis courts, pickle ball courts and the pool were great. Valet park is a pain and i don't need to pay the additional cost. Room was ok, needed to be cleaned. Beds were comfy and kitchen was stocked. Other than room being dated and valet parking everything was great

Nice resort, but it is valet only which is not described in *******. Because it is a golf resort the valet service is often busy and takes time to get your vehicle. The property is lovely though.

The location of the property is beautiful. The Front Desk staff were great. Inwas even able to check in early. The rooms are a bit dated and the walls are extremely paper thin. There didnt appear to be any sound proofing or insulation anywhere in the walls. I could hear every word of the gentlemen next door conversation. I wish they would have specifically stated VALET ONLY in the parking description instead of "parking available". A tad misleading. The valet option was fine however the service wasnt great. They offer a "text when ready" option for your car. I used it twice and each time they had no record of my text and we were left with long wait times for our car. Overall its a beautiful location, lots to do. I suggest maybe updating the rooms.

This place is something out of a dream. I don't know why there were bad reviews. Yes the room had some wear on the mirror, but other than that the suite was amazing, especially for the price! Then I walked across the bridge with incredible views of the trees, pond and the golf course for an excellent continental breakfast for $12, played tennis, and if it was the weekend I lounged by the two pools with a cocktail bar, or worked during the week I am planning to return to take the tennis camp!

The phones were inoperable for three days and impossible to request a pickup to come to the lobby to get my car. I missed a very important meeting which cost me a $100,000 customer. It's a half mile hike from the 700 cluster and with a briefcase!! I called the bellman, the front desk, the concierge and let it ring for 30 minutes each day. I did get a hold of the golf starter who graciously sent a golf cart to pick me up one day. After telling my story to several desk employees and Steve the supervisor, he disappointedly offered me a $50 discount off my bill. I told them this was unacceptable and they said they would elevate it to upper management. No response after about a week and as such, this disappointed review. Stay away from this run down property who charges $30/day to park your car with no self-park options and the inconvenience of depending upon them to get to the front desk to pick up your car.

great heated outdoor pool, buildings need some tlc to better reflect the quality of the property

The property golf course and grounds were beautiful. The rooms need major upgrades and cleaning. The paint is peeling from the walls, spider web surrounding the TV entertainment center, water clogged and left in the master bath tub. The pocket door to the 2nd bedroom didnt close and jammed. The screen patio had holes and dented. The air filter was dated 3/23 and covered in dust and dust balls on the closet floor which impacted my allergies badly. The air vents are covered in dust as well. I've informed the front desk and spoke with Sonja they didnt have any other rooms available and just maintenance to repair and housekeeping to clean.

Add on fees. $30 tax for valet service each day you are there. $28 tax Resort fees. 1st room they gave us was not clean and smelled. Had a major allergic reaction. Stained floors and worn out furniture. Couldnt even see out windows. Dirty, dirty! 2nd room didnt smell as bad. Was like going to an old cabin, that had been closed up for the year. Not the most cleanest place to stay. Valet was always almost 20 minutes or more to get your vehicle. The landscape was better then the rooms.