Best Western Wesley Chapel

The location was quiet and convenient...just off I-75 and the main highway 54. Property was clean with a hot breakfast included. Challenge was access to internet was difficult however finally achieved. Only one ice machine worked for the 3 floors. It all worked out as we were there only 2 nights.

Close to “The Groves” — shopping, restaurants etc. Close to I-75 too, but not too close as to be noisy.

Staff discussing a personal altercation of a family member at front desk. Very unprofessional. Later on they where i lobby area with a lady crying. Not a good look for place of business. Also 2 front desk clerks laughing and cutting up not professional. When i needed ice all 3 machines broken and when i asked at front desk if they had other ice machine somewhere she said no. When she was asked if complaining to someone in management she also replied no. There where ants in room. The room had not been cleaned well at all. There was garbage in the night stands. $127. A NIGHT room was worth $80 at best. Only good thing i can say housekeeping was nice and pleasant. The guy who did breakfast was very friendly and nice.

There was a man laying in the first floor hall with a phone connection to the room, talking on the phone for well over an hour. It was near the laundry room which I attempted several times to use. When I alerted the desk clerk, she said he was a guest. The situation made me feel unsafe

This was our second stay at this hotel. Our stay was very comfortable. The location is a very good one, near many stores and restaurants. The breakfast was good with a nice variety. The worker who supervised the breakfast was very pleasant and attentive. He kept the breakfast area clean and kept up the supplies. We also enjoyed the chocolate chip cookies and coffee kept in the lobby area, for guests.

The property is dated but with that said … it was relatively clean and reasonably priced . Close to lots of shopping , restaurants etc . Close to 75 . Appreciated the breakfast which started at 6:30 and coffee which was available 24/7. Relatively quiet and safe . Breakfast person was very friendly and helpful .

Overall the place is nice and the room was pretty clean. Didnt smell funky or muggy. Bathroom was very clean but needs some upgrading as vanity and shower had sone rust. Only professional staff was the one attending breakfast room. He was very friendly and attentive not like the fron desk staff were so dry and didnt give the warm welcoming the front desk should give. Lastly breakfast was no good. There were ants all over the food set up area and where the food sat!!!

When I first walked in the room it had a nasty musty smell. I went to desk and they sent someone down to spray the whole area. It helped somewhat. In my room the shower curtain was about 6 inches too short and water got all over the floor. There was also a large crack near the bottom that looked like someone kicked it in. Would I stay here again? Only if I had no where else to go.

Very friendly and convenient. Close to everything you could need. Nice walking deck very close, great area. Convenient office space. Great breakfast with an attendant on hand at all times making sure everything is stocked and fresh. Very pleased!