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Teckeng
Phòng Cao Cấp với Ban Công và Tầm Nhìn Jungfrau
Lưu trú vào thg 12, 2024
Gia đình
6 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 15 thg 1, 2025
Travelled as family. Hotel is located very near to Wengen train station, Coop, Mannlichen skiing.. we enjoy our stays.
Dịch
Phản Hồi Từ Khách Sạn: Dear Teckeng,Thank you for your positive feedback regarding your recent family stay. We are delighted to hear that our convenient location enhanced your experience. We look forward to welcoming you back for another enjoyable visit.Best regards,Hotel Silberhorn
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Yijie John
Phòng Gia Đình với Tầm Nhìn Jungfrau
Lưu trú vào thg 7, 2024
Gia đình
1 đánh giá
3.7/5
Đăng tải vào 5 thg 8, 2024
I booked and paid for two adults and one kids. But the hotel asked me to pay for my kid again at end.
Dịch
Tài Khoản Khách
Phòng Đơn cổ điển với Nhìn Jungfrau và Ban công
Lưu trú vào thg 5, 2023
Một mình
12 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 30 thg 5, 2023
The hotel room and facilities itself was very nice and comfortable. Just next to the Wengen train station.
Front desk service could be further improved.
Phản Hồi Từ Khách Sạn: Dear Bingzi, we are deeply sorry for the experience you have had. We will address the issues you have raised seriously and enhance staff training to improve service quality. Please accept our apologies once again and thank you for sharing your experience. Wishing you a pleasant journey. Yours sincerely, Hotel Silberhorn.
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you so much for taking the time to leave us your review. We are delighted to hear that you had a pleasant stay with us and enjoyed our complete room facilities and excellent service. At Hotel & Spa Silberhorn Wengen, we strive to offer our guests an unforgettable experience through our commitment to exceptional service and hospitality. Thank you again for your kind words!Balazs Paldy
Phản Hồi Từ Khách Sạn: Dear guest, thank you for your positive review! We are delighted to hear that you enjoyed our convenient location, delicious restaurant food, and the in-room open kitchen facility. We look forward to welcoming you back soon. Warm regards, Hotel Silberhorn.
Phản Hồi Từ Khách Sạn: Dear Guest.Thank you for taking the time to share your experience at Hotel & Spa Silberhorn Wengen. We are pleased to hear that you were impressed by the condition of our hotel and its amenities, as well as our breakfast offering. We strive to maintain a warm and welcoming atmosphere with modern comforts, and we are delighted that we could provide you with an enjoyable stay. We also appreciate your recommendation of trying our pineapple juice and peaches at breakfast - they are certainly a delight! Finally, we are glad that you found our hotel to be conveniently located near public transportation and the nearby Coop supermarket. Thank you again for your feedback - we hope to have another opportunity to welcome you back soon!RegardsBalazs Paldy
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for your review and we are delighted to hear that you found our location convenient and that our staff provided good service. Here at Hotel & Spa Silberhorn Wengen, we strive to make sure our guests have a pleasant stay with us in Wengen. We hope that your stay was an enjoyable one. Warm Regards, Hotel & Spa Silberhorn Wengen
Phản Hồi Từ Khách Sạn: Dear Adasong, Thank you for your review and we are delighted to hear that you found our location convenient and that our staff provided good service. Here at Hotel & Spa Silberhorn Wengen, we strive to make sure our guests have a pleasant stay with us in Wengen. We hope that your stay was an enjoyable one. Warm Regards, Hotel & Spa Silberhorn Wengen