Tài Khoản Khách
1 tháng sáu, 2024
I agree with Karen M, my friend and I have been many times and we have always had a good time, this time however, it has got worse, I was awake at 5 in the morning with a drip from the ceiling, we had to put a bucket on the bed to catch the drips, we were however moved to one of the garden rooms which was nice but we had to go and fetch our own cases whilst a manager sat on reception, we also had to wait for someone to come to the reception area to give us the key to room 12 to fetch our bags. Really poor service, the hotel appears to no longer have a hot water machine at breakfast so water is in flasks on a table, it’s luke warm, the table has tea stains all over it and no one makes sure there is mugs and to wipe occasionally. We loved coming to this hotel but we won’t b back.
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