Travelodge Welwyn Garden City

Lovely helpful lady on reception when I arrived. Unfortunately I was allocated a room on the 2nd floor, it was stiflingly hot and stuffy (it was a very warm day) and the aircon was not working. Went immediately back to reception and was allocated another room where it was working with no fuss. So far, so good. The aircon in the new room was working to a point, not very effective but better than nothing! Had booked breakfast the next morning. When I arrived there was no-one around to check my booking or that I had paid (really wish I hadn't!) and only 1 other person in the restaurant......soon became clear why this might be! The cooked breakfast was disgusting, cold, you could snap the bacon in half it was so overcooked, there were no beans and the hash browns were a solid congealed lump! I could go on. Sadly inedible and no-one around to speak to. On check out a person briefly appeared as I was in the lift to leave, mentioned briefly the breakfast but he was uninterested. I have stayed here on many occasions and do not expect 5 star (you get what you pay for) but I do expect at the very least a decent breakfast.

She was super friendly to me and my daughter, made us feel like home. I wish I remembered her name. If she's reading this, I thank you.

Lovely staff to greet me on arrival, especially a lady by the name of Maria, very fun, very bubbly and happy to please Did have an issue with the shower in my room not draining the water but a quick trip to reception sorted everything out while I went to work in Potters Bar