The Globe Inn

Not sure we would stay at The Globe again. It needs a bit of maintenance. I think we were in room 4. The paint on the walls and woodwork was all chipped, the room was dark and gloomy. The bathroom needed a refit - bath wouldn’t drain, shower control needed two hands to help keep it from coming away from the wall. I think the Chesnut Group are too focused on expanding, need to keep a check on quality at their existing premises.

Absolutely wonderful from booking our three night anniversary trip in March. I was very anxious as I’m very poorly with a life limiting condition, use a wheeled walker and oxygen overnight and portable. We hadn’t been away for years and everything was worrying me… the location, the room, the accessibility, privacy of room, food.. the list went on. Helen and Nikki the receptionists were brilliant! Nikki upgraded up to a larger room to accommodate all my oxygen equipment ( didn’t want it looking like a hospital room) it was room 11 which was on ground floor which looked out onto the courtyard. I was concerned as there was only one window and a frosted glass front door which both looked out onto a very public courtyard. But being out of season, no one was drinking or eating outside ( there’s a pizza oven outside too) I wouldn’t want to be in those rooms at height of season as privacy and noise would be an issue and possibly smoke from pizza oven. I mainly communicated with Helen who was so kind! She even called me as she didn’t want me to worry, she took note of all my oxygen requirements which was being delivered via NHS on day of our arrival. I explained how important our wedding anniversary was and the trip in general. She totally understood. She sent pictures of the room, booked us in for breakfast ( which is advisable as non residents also eat breakfast there, also book for dinner too) and nothing was too much bother. On arrival our welcome was warm, we were shown to our room, the oxygen was there, the room in another review was described as gloomy… obviously only having two windows facing the courtyard it wasn’t the brightest room,but the lighting was fine. I felt relieved straight away… and this was down to Helen, Nikki and the whole team! Every member of staff were friendly, respectful, warm and efficient. On our wedding anniversary morning at breakfast Helen brought over two glasses of fizz and when we got back to our room after quite an emotional day as I struggled to see the beach and sea due to my mobility issues.. there was a complimentary bottle of fizz in our room with a lovely card. I was able to rest before going out later. We did eat in the restaurant the first night and the menu was limited, but absolutely fine. Cocktails lovely too! Breakfast was good… too much for my small appetite, but you could choose how much and how little you wanted. Would definitely visit again, but wouldn’t want to stay in courtyard room if that area was being used by drinkers and or diners. Lovely place, amazing staff! Xxx

The food I’m afraid is distinctly average. My burger was straight out a packet and the coleslaw side looked a bit limp, nothing fresh about that coleslaw and to top it off I paid £18.50 for it! My partners steak was really tough, he ordered it despite the person next to us having steak and appearing to saw away at it he ordered thinking it was the guys technique next to us but it wasn’t my partners was equally as tough. Breakfast though was really good.

Had a drink one afternoon then returned for a meal another night. Fantastic food and excellent service 👌. The outside covered seating area was great with plenty of heaters and seating. We will definitely go back the next time we visit Wells-next-the-Sea.

Decent place to stay but do note if you are in main inn or as we were the Archway rooms These are not at the same level of presentation with tired decor and a most awkward staircase if your room is on the first floor. Breakfasts are taken at the main inn and are excellent. Ground floor lounge is an odd space and the in room facilities are limited with no fridge supplied. Plus side its in Wells.

We stayed overnight at the Globe and our daughter and son-in-law stayed at Arch House where they appreciated the quirkiness of the room on two levels. Seeing that I was using a walking stick and the rain had made the courtyard stairs up to our assigned room a little slippery, the amazingly helpful and friendly lady on Reception upgraded us, at no extra cost, to a large, well equipped corner room, number 12, with a very spacious wet room and useful grab rails. We had lunch and breakfast in the restaurant and whilst not fine dining, which it never claimed to be, it was perfectly adequate for a lively, bustling inn. We met many dogs and I have to say not one was a problem and we didn’t hear one bark!