The Quay B&B

Awful, Over Priced & Rude Owner Basic premise far too over priced. There was some building work going on and the plumbers switched off the hot water, so no showers the next day. The owner never apologised and had the nerve to say 'what am I supposed to do'. They knew they would not have any water and still continued to stay open and charge £145. The fire safety of the premises is suspect and we felt it necessary to ask the Fire Service to inspect the premises.

Nice quiet self service stay, right in the centre of the town. Nicely greeted by the host in the morning, great continental breakfast endless supply of tea and coffee, would like to visit again at some point.

Budget accommodation but at 4* price, (£145/night inc continental breakfast but no on-site parking.) Property location very good, close to quay, food outlets and shopping. But very quiet at night which is important. Check in by codes sent by email caught me out as I'd never heard of this method. So unpersonal - expected someone to be there during check-in time 3-5pm. Had been allocated room 8 with a partial sea view. Given the disabled room 1, with absolutely no view. People just outside room window during the day. A great let down. Considering the price had expected luxury accommodation that matched the on-line pictures. It didn't. Little things that could easily be put right - nowhere in the bathroom (wetroom) to put anything. Two people, only 1 easy chair - (can't see TV from bed.) Ran out of marmalade. BUT fridge in room was excellent. Could do better.