Global Luxury Suites at Capitol Hill

Quite pleased with Global Luxury Suites for our vacation home away from home. It was close enough to get everywhere we wanted to go easily. From the entry, to the lobby to the elevator bank to the apartment, it was clean, quiet and welcoming. The digital/app access made it so easy to get in and out. The living/dining area were very nice but my favorite parts of the apartment were the bedroom, closet and bathroom which were quite generous in terms of space. Also, it was clearly a professionally managed place. The communications were clear and timely. There were easily found internet and television instructions and they left a nice welcome gift of little things that you need. Highly recommended.

highlight of our stay was the lack of water pressure and hot water at the showers and sinks . Written claim was made on our first day and no action was taken. We book and occupied 3 apts from october 23 to october 26. All bookings and payments were made via *********** WE DO NOT RECOMMEND THIS HOTEL

This was a good stay in DC! The room was as advertised. The neighborhood was great. Good and easy access to everything you need, grocery, restaurants, sports bar, drug store, and subway. Made doing all of DC very easy. Surroundings were clean and just as advertised.

I’ll downgrade this flat because there is no WATER PRESSURE. The water comes in trickles looking live tea drops My rating for this acommodation is zero . My notes on trip advisor and booking is zero I asked local office to fix it and the conclusion is that the problem is not fixable

The place it self was very nice, in a great building and truly felt like home and not a hotel. The location was very close to coffee shops, grocery stores, restaurants, public transportation and a great life night! I will absolutely stay here again!

Appalling customer service. Bed broken on arrival meant we had to sleep on a mattress on the floor. We reported it and were promised to move apartment. Never happened, 5 nights on the floor, lots of emails and no cause for complaint apparently!

Very spacious and clean space. Just as described in the listing, and they were very accommodating for the entirety of our stay. All basic amenities were provided as expected. I would definitely recommend to anyone looking to stay in the area.

Don’t stay here. Far from attractions, limited shops and food nearby - closest is railway station. Poor communication ahead of arrival meant we couldn’t get into our apartment on arrival, took over an hour from arrival to get in. If the buildings concierge hadn’t been there I’m not convinced I would have ever got into the room - stupidly complicated - downloading apps and codes and phone calls to get in. I would have given up and gone round the corner to the Marriot. Chose this for space and suite and pool access. Arrival destroyed any chance they had of a good review, then the location is terrible and then there’s the pool - the other reason for choosing. The pool didn’t open till late morning so never used it - pools need to be available at 7am! Then it closes early evening - so never available for tourists visiting the city, really poor consumer experience.

This is a very nice property. We rented a 2 bedroom apartment for 1 week in mid July 2024. Pros: -The location was fantastic. It was a 5 minute walk to the NoMa-Gallaudet U Metro station and a 10 minute walk from Union Station. The neighborhood was nice, safe, and had plenty of restaurants, and was in walking distance to the Union Market District. We all enjoyed walking around and living in this area for thw week we were there. -The Pool on the roof was great, with nice views of downtown and the Capitol Building. - The gym is the building was great. Plenty of room and machines with a Yoga studio as well as an outside CrossFit area. -Check-In was super easy as was checkout. (The key system is a little weird, but you get used to it quickly) -Even though he property is right next to the main train lines coming into the city it was very quiet and we never heard the trains once during our entire stay. Cons: -WiFi. The WiFi was very poor and was a hinderance when trying to do any work that required an interned connection. I found that I was better off using cellular data and turning the WiFi off. -The bed. Oh, the bed. As stated above, we rented a 2 bedroom apartment. The second bedroom had a queen size bed with a normal, soft mattress, as did the pullout couch in the living area. The Master bedroom had a slab of granite in place of the mattress. It was the hardest mattress I have ever been in the presence of in my life. It is beyond my comprehension why any company would make a mattress this firm, and why a person furnishing any space would purchase this mattress and think that a human could sleep on it comfortably. It was so bad that we ordered a pillow top from Amazon after the second night and had it delivered to the building so we could try and get some sleep. It helped very little. The mattress was that hard. This leads me to my next "con." This isn't a hotel so there isn't a traditional front desk or concierge or anything like that to address your issues or concerns. There is a person stationed at the front, but they are more of a doorman that accepts packages and deliveries than anything else. If you have issues you need to call the Global Luxury Suites 800 number and it really goes nowhere. I am not one to complain, and I never write reviews, but I felt it was my duty to warn others about this mattress as I'm sure it wasn't the only apartment that contained one of these abominations