Tài Khoản Khách
ngày 18 tháng 9 năm 2024
We stayed here for 3 nights, only had dinner on the first night. It is a very good hotel, with attentive staff and a nice atmosphere - beautiful gardens and restaurant is one of the nicest I've ever been in - in essence a conservatory looking out over the river. Breakfasts were delicious and freshly cooked - my husband had a great kipper! Our experience of dinner was OK, but the prix fixe was not conducive to choosing what you really wanted. You have to pay for 3 courses whether you want them or not, and then extra items from the specials menu on top of that. I had some indifferent arancini for my main course. But really what loses the extra star is that we'd booked our table for 6pm, we were waiting in a lounge for 45 minutes before our order was taken. This felt like their agenda, not ours, ie "you will eat when we decide". If they are not ready to take your order at 6.15 or so, they shouldn't let you book a table for 6pm. Another issue was that we had to keep the window closed in our room because of the noise of machines in the kitchen below. It is also worth noting for anyone with mobility issues that a lot of the rooms are up a lot of steep, narrow stairs and this maybe should be mentioned on their website.
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