Grand Hyatt Shenzhou Peninsula

The landscape was stunningly gorgeous, well-maintained groomed gardens and grass, close to a beautiful beach. The first room had some hairs on the sofa and floor, as well as stains in the bathroom. The second room was cleaned properly, but the shower handle broke while taking a shower so we were left held holding a hose of water. A repairman came in to change the shower head soon after but the whole experience was inconvenient. The breakfast buffet had an average selection of items, although the omelet size was too big and not delicious.Also the freshly squeezed orange juice was not available till the end of the buffet. Before arriving to the hotel to check in we called the hotel to confirm the booking. The staff was not polite and rather rude. However after checking in the staff were kind and serviceable.I had made a special request for a birthday cake and it was provided without hesitation.

Beautiful Hyatt with villas that are only 2 stories high. Not a massive hotel with towers. The room was beautiful and high tech. The toilet was a half bath separate from the shower, tub, and a double vanity. The resort was low on staff due to Covid, so all the restaurants were closed except the Chinese restaurant and room service. Be aware that although room service normally ends at 11pm, it stopped at 9pm and no one told us. Double check times. And also make sure your villa sea view villa is not blocked by a huge construction fence. Nick, the buggy driver, was super amazing. He speaks English well and totally hooked us up with getting dinner. He went above and beyond to accommodate us!! Thanks, Nick!!

😄君悦酒店位置很好，神州半島本身很堵車，但一上島就是君悦酒店，離小鎮也近，酒店背靠海南最美公路。 設施：酒店都是獨棟的建築，加上植被很好，私密性得到了保障。 衞生：這應該是我住過的第二家房間給收拾的井井有條的酒店了。不光是房間，健身房、更衣室的毛巾啥的酒店都及時更換，很滿意。 環境：住了三四家三亞萬寧的酒店，這家是環境最好的，在酒店裡就相當於置身熱帶雨林，更好的是蚊蟲很少。 服務：酒店還配置了管家，Ari同學服務熱情到位，有好多事情都可以聯繫他，無論是擺渡車，房間缺東西了或者是周邊怎麼玩都能夠及時響應。

💖關於一次難忘的旅行體驗💖 親愛的朋友們，我要分享一次特別的旅行經歷。這次的旅行中，我選擇了位於神州半島的君悦酒店，這次旅行充滿了驚喜和愉悦。 首先，要説的是這家酒店的景色，真的無法用言語來形容它的美麗。接下來就是那讓人無法忘懷的餐飲體驗了。酒店的美食豐富多樣，每一道菜都精心製作，美味可口。不論是早餐、午餐還是晚餐，都能在這裏找到讓人滿意的美食。而且，這次旅行的驚喜遠不止於此。 我要特別提一下的是君悦酒店的服務。從我們踏入酒店的那一刻起，就感受到了無微不至的關懷和熱情的服務。每一位工作人員都以專業的態度和熱情的笑容迎接我們，讓我們感到賓至如歸。特別要感謝的是Marcia，她的熱情服務讓我們印象深刻，她的專業和熱情讓我們的旅行更加愉快。 家人們都表示對這次旅行的滿意度非常高，不僅因為酒店的餐飲和服務都超越了君悦品牌的要求，更因為Marcia的熱情服務讓我們感到温暖和舒適。這次的旅行不僅是一次簡單的旅行，更是一次難忘的體驗。 總的來説，神州半島君悦酒店為我們提供了一次無與倫比的旅行體驗。無論是美食、服務還是環境，都讓我們感到非常滿意。感謝Marcia的熱情服務，也感謝這家酒店為我們創造的美好回憶。如果你正在尋找一個讓你和家人都滿意的旅行目的地，我強烈推薦你選擇神州半島君悦酒店。 期待下一次的旅行，希望還能在這家酒店體驗到更多的驚喜和美好！🌟🌟🌟

房間很寬敞也很乾凈，服務態度很好，差什麼東西打個電話就送到了。早餐也還不錯，酒店環境很好，離海邊很近，恆温泳池也很舒適，晚上玩完回來遊個泳很舒服，還有唱歌的，草坪上還有人放煙花，很有氛圍。今天走的時候小歐還幫忙寄存行李，特別感謝，整個入住體驗很棒，以後還會入住。

剛踏入大堂，Welden的微笑如春風拂面，熱情地為我辦理了入住手續。房間寬敞明亮，衞生潔凈無瑕，隔音效果出奇地好。連續幾日的入住，倍感舒適愉悦，讓我對君悦酒店的熱情服務與宜人環境留下了深刻印象，實屬幸事，選擇無悔。

環島遊，抵達萬寧已經很晚了，在威斯汀和艾美和君悦三選一，非常幸運的我選擇了君悦，gloria留住了我，也感謝她不耐其煩的幫我推薦房型，讓我住到了心意的度假酒店！一覺醒來，果然眼前一亮！再次感謝gloria！

在神州半島君悦酒店住這幾天感覺太好 太舒服了，非常感謝Melody小姐姐的幫助，有求必應，小姐姐人很熱情好客，服務太度特別好，房間衞生也很棒，很舒適，景觀也很美，比周圍的酒店好太多了，下次還會來打卡[嘿哈]

在神州半島君悦酒店入住了三天，真的不好太好[哇]，首先非常感謝前台Melody的服務，不得不説，五星級酒店的服務意識很高，態度極其好，給人的感覺很舒服，賓至如歸的感覺，太好了，其次Melody美女安排的房間真的太好了，房間面積很大，乾淨整潔很舒適，後面有續住了一晚，melody妹妹還送了水果，真的很棒，下次入住還來找melody