Metro Inns Walsall

*1/5 - Disappointing Stay at Hotel Metro Inn* I recently had the misfortune of staying at Hotel Metro Inn, and my experience was extremely disappointing. The hotel's shortcomings made my stay uncomfortable and inconvenient. *Major Issues:* 1. *No Breakfast Option*: Hotel Metro Inn does not provide breakfast, and there are no nearby restaurants or cafes to grab a morning meal. 2. *No Hot Water*: My room lacked hot water, making basic hygiene a challenge. 3. *Basic Amenities Missing*: No water bottles or glasses were provided. When requested, I was told to use a coffee mug instead. 4. *Unhygienic Bed*: The bed had a strong, unpleasant odor. 5. *No Functional Lift*: With a 3rd-floor room, I had to climb stairs since the lift was out of order. *Overall Experience:* Hotel Metro Inn's lack of attention to basic amenities and services made my stay miserable. The absence of breakfast options, hot water, and essential room amenities like water glasses and a clean bed made me feel unwelcome. *Recommendation:* Unless significant improvements are made, I would advise others to avoid Hotel Metro Inn. For a comfortable stay, consider alternative options that prioritize guest needs and provide basic amenities. *Rating Breakdown:* - Cleanliness: 1/5 - Comfort: 1/5 - Amenities: 1/5 - Service: 1/5 - Location: 2/5

The location was fine because it right at the express road , wry easy to locate . The service was good and staff did their job well. Welcoming and WiFi was standard as well . I enjoyed my stay

Very helpful, especially David and the bar and food were very good.