Edward
24 tháng mười hai, 2023
We were super pleased by the front desk service. When we checked in we found that our room had not been cleaned very well. Before we were able to report it, Sheree from the front desk called to check to see if everything was okay with the room. My wife told her about the issues and Sheree got to work right away and put us into another room. She followed up on everything and made it right in a pleasant and professional manner. The cleaning staff dropped the ball but the front desk picked it up and ran it back all the way. We have encountered dirty rooms in other places but they never dealt with as well as the front desk staff did here.
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