Tài Khoản Khách
ngày 7 tháng 6 năm 2024
A couple of family members and us spent few days at Notos Therme and Spa hotel, the hotel seemed to have change management and there were quite a few new employees. The property was beautiful although you could tell it needed some upgrading; however, the rooms and common areas were clean and comfortable, the employees were very nice and the restaurant was good too. We were welcomed by a lovely young woman, I believe her name was Nicole; she helped us with some car rentals. One of the members of our family had a little accident the very first day we were there and after we approached the desk to inform them of the issue, Georgios (or George, sorry if I spelled it wrong) came to the rescue. He acknowledged the problem right away and he acted promptly, we actually thought he was the General Manager only to learn later on that he wasn’t, he was in charge of the Food and Beverage department. We were never approached by the General Manager and we are not really sure who he was. We were there 3 days and Georgios never stopped taking care of us, it was Easter weekend so the hotel had a good amount of people checked in. Georgios worked crazy hours, sometimes from early in the morning serving breakfast until past midnight, taking care of all areas of the hotel. When we checked out, he was there helping carrying out luggage to the car. The young men helping in the restaurant were very nice as well, they did not speak English but they knew what we wanted. I also met a fellow Hispanic, a nice Dominican lady working in housekeeping. As I mentioned before, the hotel needs some upgrading but the location is amazing, away from the crowds, if that is what you are looking for. I could have stayed there our whole trip. If you happen to visit this hotel, do not forget to ask for Georgios and get to meet him, what a pleasant young man. Congratulations Georgios, you are doing an amazing job. The Americans in #119
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