Tài Khoản Khách
ngày 10 tháng 9 năm 2023
In this otel, they dont care your problem even its about the otel😂 Rude people the owners. They are a family of 3 making all reception & stuff. We had no hot water in the shower and asked about it. After trying 2 times and its not happening, the answers we got: Okey, what can i do! Bye! 😂😂 very funny, shocking and annoying that he doesnt care we dont have hot water in his hotel. Even not responding SOMETHING VERY EASY like: i am sorry. Or thinking about solutions/ explaining the hotel is all full ecc. nothing, just leaving with his poker face as always. After we react him, says even **contunue discussion** AND CANCELLING OUR RESERVATION ON BOOKING TO AVOID OUR REVIEW:) So we had the room paid, done cold shower. but no booking on *********** to make comments:))) In breakfast, we asked it and he answers without even looking to us . good comedy Even they were telling us to leave at 10.02 even the checkout at 11 pm. *he puts 5€ commission if you wanna pay by card :)
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