Hotel Bologna

The most unfriendly hotel wev'e ever used. The manager never spoke or smiled once in a fortnight. Poorly stocked breakfast bar and made to pay for coffee refills. Guests not allowed into restaurant/bar in the evenings. Room safe not working and fixtures missing from bathroom.

I visited this hotel with my family, and I booked my room to also include the facilities for a disabled person, since they adverstise it on their web page. In contrary to what they say, the room that I booked was out of service, including that the AC was not working. We had to move to another room until they repaired the AC. After we returned back to the room that I booked, the AC that was supposed to be fixed, broke midnight. The familiy member that is disabled has problems with the heat. It was a painful experience for the family member. The hotel management excuse was that we should have left the first day that the room was out of service, and made use pay for the days that we did not stay in the room that I reserved. Such a bad experience for staying in this hotel, even if you are seeking to visit it with a disabled person.

Terrible experience,air conditioner does not work,lift looks unsafe and did not work well. Half of the menu in the restaurant is not available. Terrible experience, the manager did not took responsibility about the room with air conditioning problems.