Katie751
ngày 30 tháng 3 năm 2025
I had high hopes for my stay at Canyon Villa B&B Inn, especially given the amazing location that was just as described. The breakfast was delicious, which I truly appreciated. However, my arrival experience was not quite what I had expected. When I was asked if I needed help with my bags, I gratefully accepted the assistance. Unfortunately, instead of grabbing my suitcase, Nicole took my water to free up my hands, leaving me to struggle up the stairs with my luggage. If help wasn't genuinely available, it would have been better not to offer it. Once in our room, we were informed that it was warm due to "unseasonably high temperatures", and that the air conditioning wouldn’t be turned on until April 7. While I understand that this was beyond Nicole's control, relying on historical data to justify the lack of comfort isn’t ideal. If it’s warm this year, turning on the AC earlier would have greatly improved our experience, as comfort should be a priority in this business. Additionally, it was suggested that keeping the windows open would help cool the room at night, but this let in an overwhelming amount of highway noise, making for an uncomfortable evening. Sedona is one of my favorite places in the world to visit. I just wouldn’t stay here again. We checked out early and had an amazing stay elsewhere.
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