Hilton Vienna Waterfront

Very basic amenities were provided.  No slippers, tooth paste & tooth brush.  The restaurant only provided limited food choices and charged you for hot water and bread even if you did not order it. Some staff were nice.  Good  in terms of scenery and room size but a bit far from major tourist and shopping areas

The rooms are pretty spacious. It has a gym with plenty of options, so that was nice. Good breakfast selection in the morning

We liked Hilton Waterfront overall but please see some good things and areas of improvement: - Leon and Maria at main reception are really good and excellent. They do everything to take care of guests and do best effort. Hilton Management should award them for their excellent job. - Natasha in Executive Lounge is also very good in her work. She looks at minute details and ensure every guest is taken care very well. She is excellent and Hilton Management please take note of her good work. - Overall Hilton Waterfront has water problem that is either extremely hot water comes or extremely cold water comes and it not easy to get it fixed. Please improve it. - Many things such as phone in room, lockers in Sauna area etc does not work and someone needs to check them on regular basis to ensure everything is seamless. Overall we liked it. Due to above mentioned people, we loved our stay and ignored any hick-ups.