Tài Khoản Khách
ngày 8 tháng 9 năm 2024
We stayed at the Insika Lodge when visiting Zimbabwe. It is an excellent accommodation, with professional, polite, honest staff. We enjoyed our stay and did our tours to Botswana and to the Victoria Falls itself. Lovely place to return to after a tiring day of tour. The room was very comfortable and we communicated well with the staff without an issue. They were very obliging and happy to help. Reception staff - Washington, Grace, Handsom and coach driver MacMillan were very helpful as we were uncertain of the tours and what it entailed. They assured us that all will be okay and made us feel safe and answered all our concerns without reservation. This made us reassured. The breakfast and dinner were delicious, satisfying and very well & beautifully presented. Dining Room staff members, Panache and his his twin brother who is a chef Manush, made us welcome and ensured our meals were on time and to our satisfaction. Nothing was too difficult for them with our dietary requests. Well done! The General Manager Krishna stopped to have a friendly chat. He was very pleasant and we had lovely conversation re tourism in Zimbabwe and talked on many other topics. It was impressive to see him being actively engaged in the Dining and Reception areas. We will highly recommend Insika Lodge to our family, friends and our travel agent. We wish the management best wishes and we know it will grow and prosper with the current service. God's Blessings, Philip & Anne, Sydney, Australia
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