Tài Khoản Khách
ngày 31 tháng 1 năm 2023
We arrived and waited and waited to be checked in. After ringing the bell, telephoning the number given four times with no answer, and banging on the door, eventually the waitress from the restaurant came through. She stuck a key and a piece of paper on the counter top and said “ room 1 through the white door “ and vanished. Not even hello and welcome. We could not find the room, when we did it was cold, looks half furnished and although clean it was very basic.went out with our Danish family, came back at 10.30 and could not get in. All doors locked, front door locked, no one about and we had to bang on another guests window to come and let us in. They could not open the front door from inside and they got another guest to open the side door. The girl in the morning just muttered oh sorry, should have said the key opens the side door as well and promptly walked away. Came home second evening, same thing and had to walk all round the hotel to find out which door the key fitted. It was the back door not the side door and although the key went in and opened the door, we then could not get it out, so although we were in we could not open our room as the key was jammed in the lock. Eventually with oil we retrieved the key, opened our room but could not relock the back door to the hotel. The place seems to be run by two untrained, very young girls who have no idea about anything. Never again will we stay here and our family who live here will never recommend this place, nor come and eat here.
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