Sparkling Hill Resort and Spa - Adults-Only Resort

I visited Sparkling Hills with a friend this week. The resort itself is beautiful. The property is picturesque and the pools/steam rooms are what dreams are made of. However, what they have in amenities, they lack in service. It is near impossible to get a hold of the front desk (calling to make a reservation and also while staying there). The front end staff at the spa were also incredibly rude and impatient. It seemed like we were an inconvenience for booking treatments. We weren’t given any direction on where to go or which appointment came first, and when I walked back to inquire, I was ignored by the employee while she tried to sell product to another customer. I was so thankful for the hairstylist, who took the time to help us and to make it a better experience. Lastly, on our way out of the resort, we decided to pick up some product from the spa. We were promptly scolded for not wearing our robes and told we couldn’t be in there. When I told the staff member, we wanted to buy product, she didn’t help, and proceeded to walk away. Comparing it to other resorts and luxury hotels, it felt really disappointing. I hope they can improve upon this area to make it a more pleasant experience for their visitors.

We enjoyed our 30th anniversary here! Four nights of relaxation and peace. We love the saunas and the pools. Breakfast was good, with some gluten-free options We enjoyed Gerni's farmhouse for dinner. They do gluten free schnitzel! The Java place also had gluten free desserts. All staff were courteous and helpful.

Everything was wonderful. Great rooms, great food, great saunas! We were very happy with everything, including all the happy and friendly staff that helped us with anything we needed. We went for a few hikes around the property as well. Thanks for a great stay!

We stay at Sparkling Hill Resort every year or two as a local couples getaway, and this year seemed extra great. The steam rooms were clean and smelled amazing, the staff were super friendly and helpful, and the food was excellent. This was a 5/5 stay.

Amazing relaxing two night stay with great food, service in all departments. Steam rooms are fabulous but would like to see them open earlier than 2 pm; pool could be a bit warmer to make soaking more enjoyable like a mineral spa temperature.

Amazing room, steam rooms like no others, outdoor pool could be warmer like a mineral spas pool is but we spent more time in steam rooms this way. Staff were friendly and accommodating to our needs. Breakfasts were great with plenty of options.