Tài Khoản Khách
16 tháng bảy, 2023
DISASTROUS, Owner took our money and gave us a room on the third floor Liked · Breakfast, very good. Shower room, very good. Close to water bus station. Disliked · WARNING…NO LIFT AND SOME ROOMS ARE ON THE 3rd FLOOR, UP 60 STEPS. Reception on First floor, we were offered a room on the 3rd floor, no lift, no assistance with luggage and my wife has mobility problems. Refused the room and asked for a refund, NO CHANCE!! “You booked a no refund room” the owner said, the lady on reception found us a room on the same, 3rd floor for one night only. After breakfast, had a discussion with the owner who didn’t want to know. We walked out and went to another hotel, (costing €340)
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