Leonardo Royal Hotel Venice Mestre

We had an excellent stay here in Leonardo Royal Hotel. They have everything you need in a hotel. We were lucky to secure a room here for 2 nights at an unbeatable price. Location was super convenient to travel into Venice as well! We love the huge shower area as well. Love our stay here and will recommend :)

Rude, Racist, and Completely Unprofessional Receptionist (*******) My experience at this location was ruined by the receptionist named *******. From the start, her attitude was shockingly rude — no greeting, no smile, and a completely unprofessional demeanor. She behaved as if helping me was an inconvenience. What’s even worse, I witnessed clear racist behavior: she was polite and very detailed when assisting white customers. But when it came to me, she barely spoke, acted dismissively, and withheld important information that she willingly shared with others. I was treated like I didn’t matter. On top of that, ******* is extremely slow and inefficient. Even though there were only two people ahead of me, I had to wait over 20 minutes just to be helped. She moved without any sense of urgency, wasting time while customers stood around frustrated. Her lack of professionalism, efficiency, and basic respect for all guests is absolutely unacceptable. Staff like ******* damage the reputation of the business and create a hostile, humiliating environment. No guest should have to experience racism, rudeness, or unnecessary delays when seeking help. I strongly urge management to retrain their staff — or better yet, hire people who are actually capable of treating all customers with fairness, respect, and basic courtesy.

Very good hotel with excellent location, only 5 minutes walk to the Mestre station, and easy to the main island of Venice. There are also some nice restaurants around the hotel, recommend for the next customers.

room is not big as expected but decent. Service is nice with a lot of space to sit in the lobby.

An exceptional stay! The hotel offers clean, spacious rooms with modern amenities and outstanding service. The staff is friendly and attentive, ensuring a comfortable experience. Convenient location close to major attractions and transportation. Delicious breakfast options and great attention to detail. Highly recommended!

My hotel stay was good. The bed was comfortable, and the staff was friendly and attentive. The room was spotless, and the location was perfect for exploring.