Tài Khoản Khách
1 tháng mười một, 2022
Positives include: well located, bed was big and comfy and the breakfast is included at a great bar around the corner (coffee and croissant, bar is called Cip e Ciop). Also was affordable compared with most other options. However: we arrived and the room was completely infested with mosquitoes. We asked to change room (via the online chat) but there wasn't another free, so they put a repellent in our room. We had to crush all the mosquitoes (which the previous inhabitant had clearly done as there were already lots squashed on the walls that hadn't been cleaned off). There was a mosquito net with a huge slash in it, and a hole in the other window that we had to block up. It felt like the only part of the room that had been cleaned was the bed - other than the mosquitoes all over the walls, the room was dusty, the curtain rail had fallen down and not been put back and there was a huge crack down the wall behind the bed. There is no physical host or staff, but they did reply promptly via the ******* chat. I received 11 emails asking me to complete the online check-in in the week leading up to our stay (which requires 3 photos each of everyone's documents and is a faff), and you need an internet connection to access the building as all is done electronically. (Strange but it did work). The shared bathroom was fine except that we were sharing with a family who flooded it, and who arrived back at the B&B after midnight shouting and whistling (noise really travels) so it felt more like staying in a hostel. We stayed in the Rialto room and it looked onto a building site. There is also no fridge. Wouldn’t recommend and wouldn’t stay again.
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