NH Venezia Santa Lucia

The room felt quite small for the price, and the amenities were underwhelming. However, the two large, fully openable windows were a nice touch. There was no complimentary drinking water, which I believe is essential, and the TV wasn’t working. I didn’t reach out to the staff since I didn’t have the time. That said, the hotel is in a fantastic location and maintains a clean environment despite being in an older building. I’ve stayed at NH Collection hotels, including their 5-star properties, and they always seem to fall just short of being great. There’s definitely room for improvement. Lastly, I witnessed a customer requesting wine glasses from reception, only to be denied because the wine was purchased elsewhere—I found this to be poor service.

Hotel was just next to the railway station which is very convenient for travelers who have heavy luggages. There is no need to climb the bridge with the luggages also. But there is no slipper or kettle in the room. The room can hear noises from the pavement and restaurants next to the hotel

Nice hotel with good location