Renaissance Paris Hippodrome de St. Cloud Hotel

Exceptional quality of services and beautiful views

非常推薦，地下車庫停車免費，酒店的早餐和正餐都非常好吃，味道相對價格來説超值，服務態度也非常好，酒店前後的院子和花園一樣漂亮，下次來巴黎還住這個

價格太貴，設施一般

i had a mixed experience that left me quite disappointed. While the hotel boasts some lovely amenities, the service I received was subpar, particularly from the reception staff. Upon arrival, I noticed that the receptionists were more friendly and welcoming towards clients who booked through a staycation website. As a Bonvoy member, I felt discriminated against and less valued. This was especially evident when I requested to change my room, even offering to pay extra, and was bluntly refused. The hotel was clearly not fully booked, so this response felt unjustified and dismissive. My experience at the spa was equally frustrating. I was not provided with a bathrobe and was told to go to the reception to get one, only to be informed there that they were out of stock. When I returned to the spa, they refused to give me a bathrobe, stating that they were reserved for certain customers only. This lack of coordination and helpfulness was disappointing The gym, however, was very nice, which is why I'm giving two stars. It was well-equipped and pleasant to use. The living room area was also beautifully decorated, and the staff I encountered there were kind and professional, in stark contrast to those at the reception and breakfast buffet. Speaking of breakfast, my experience there was uncomfortable. Initially, I was greeted by a friendly woman, but when she left, her replacement made me feel very uneasy with his constant scrutiny. This ruined my appetite, and I left the buffet early. Overall, while the rooms were clean and well-decorated, and the gym and living room were pleasant, the lack of basic hospitality and the feeling of discrimination greatly marred my stay. I hope the hotel can address these issues, particularly with their reception and breakfast staff, to improve the experience for future guests.

I went on a business trip to Paris and stayed at Renaissance Paris Hippodrome de St. Cloud Hotel. I took my family on my business trip and what made our stay really awesome was the guest relations manager, Omy. She greeted us at the door in a very warm and kind manner when we first arrived. She was so friendly and she also took a lot of effort to help me plan out a great itinerary for my 4 year old daugher and my mom who came with me on the trip. She helped us arranged for personal tour to Louvre musee and Chateau de Versailles. During my family's entire stay at the hotel, she took great pains to make sure they are comfortable and well-occupied and have a chance to see Paris since it was their first time to the city while I went to work comfortably. I really felt assured and relieved that she was helping me take care of them. 5 stars to Omy, she was wonderful!

The service has improved significantly and the rooms have been improved. Unlike hotel in central Paris where service tend to be rather aloof and abrasive, the staff are very friendly and helpful. The hotel is far from the center of Paris and it is located in a residential neighorhood. It is quiet and peaceful, unlike Paris Zone 1. The hotel is well managed and service is wonderful. The only drawback is the limited restaurant in the hotel and around the neighborhood.

Most pathetic hotel with with most pathetic reception staff, My Father is a platinum elite member and every after requesting for complementary water which is allowed for us we are Marriott platinum elite member these rude pathetic and super useless staff of the hotel are not ready to give, even when we have Junior Suite Shameful for treating tourists like this, Would never recommend foreigners to book this pathetic property.

I have booked this hotel for 5 days but my initial experience was very bad and the front desk manager did not supported us. I being the platinum member of Bonyoy Marriot and I did my reservation 1 month before and 2 days back I have requested for the early check-in for which I am entitled but the room was not alloted to me and the upgrade room was also not given to me. I am not satisfied with the front desk staff. The hotel is not located in the city also.I will not recommend others to book this hotel because In the same cost one can better options. In this hotel club lounge is also not there for club elite members. Overall experience is very bad and hopeless.

This was an unexpected stay. We had a vacation in a beachside resort in Morocco planned, but our son had an in-flight medical emergency so after a night in the hospital we stayed here for 4 nights to let him rest, receive results and enjoy a bit of Paris as we could. We found the team here absolutely lovely, from the front desk, to the breakfast restaurant. They made great recommendations for dinner identified the in-house rental car for a trip to Astérix park ( only 45 euro for the day!) and always had extra water to share and kind words for our family. As Marriott site members we also hit a half bottle of nice champagne one night which was a great treat. All told-- this place was a treat and the family room option allowed us to house 4 people in one room-- rare for Paris area. As to the location, Ariel is a trendy suburb surrounded by by parks horse racing and golf clubs, but also a nice area to walk around with shops restaurants, etc. it was about 30 minutes (25 euro Uber) to central Paris and same to Versailles... all in all hope we return in happier times and THANK YOU...