Hotel Savoy Palace

A beautiful hotel with exceptional customer service from all the staff. Hotel overlooking the lake, only 60 rooms. Clientele are in the older age bracket which was great for us. Food on the whole good, especially breakfast. Art Deco style, classic. Very clean, would not hesitate to visit again.

Just back from.a very relaxing stay in this hotel. The staff are all lovely, very helpful and so attentive. We had a room on the fifth floor with a fabulous view right across the lake. We had a juliet balcony but we just opened the french doors wide and sat in the chairs and enjoyed the view. Although they doesn't appear to be many sunbeds it's not an issue as most guests are out sightseeing during their stay. Meals are served on the terrace overlooking the pool and lake. The breakfast is a buffet but the evening meal is 3 courses with a choice of 3 for each course. We loved the food but don't expect traditional English food. There's lots of fish and veal and venison. The hotel is only a short stroll from the ferry where you can travel all over lake garda. Gardone is a very quiet place with a short prom but it is very attractive. It has a few restaurants but it's not the place where you would take children as there's very little to entertain them in Gardone. My only negatives about the hotel are the showers are quite old fashioned although the water is hot and plentiful. We also would have liked some drinking glasses in the room.

We arrived on Wednesday. Our room was ready and we thought we would have to wait because of stated check in time. Our 2 adjoining rooms smelt so beautiful I’ve asked for the fragrance. Immaculately clean, bed linen is exceptional, comfy pillows and extra if needed. There were a couple of things I requested such as a small table on the terrace between loungers, glasses instead of plastic and towels to use on the loungers. These were swiftly brought and hotel manger agreed going forward would be beneficial for guests. Outside pool a delight after exploring the town. Plenty loungers to choose from all with umbrellas. Drinks available from adjacent restaurant or after 4 from bar service. Waiter comes round to offer. Restaurant menu changes daily. It is most definitely for the more adventurous dining experience. Half board will give you an allowance so you can decide how much or how little you require. Breakfast is buffet style with everything you need. Not crazy over the top options like some massive hotels. And please remember is more of a boutique hotel. The town has at least 6 restaurants serving meals and drinks throughout the day. Friday evening had a live show in the main square. Lots of gelato options. Our particular favourite is Gelato Pimavero. Beautiful boutique shops with the most amazing styles. Bring your credit card! There is a small supermarket about a ten minute walk away for essentials. I was lucky enough to meet Roberta, a masseuse the hotel have. Being lucky enough to have had massages all over Europe this however is absolutely the best experience I’ve had. The Lotus package offers relaxing back/ legs, head/face and shoulders and feet. Outstanding!! The staff at reception are very knowledgeable, helpful and friendly. As most receptionists are the face of the hotel I did feel for them sometimes being overrun with requests from guests and trying very hard to offer each one the best service they could. Evening drinks on the roof terrace bar is much better once the sun is going down. Cocktails are made by the very experienced and friendly Marismo. Really not sure how to spell his name. Any cocktail you can dream of wither in existence or something special to be created just for you. And so off to enjoy the rest of my holiday. Part 2 to follow.

Classic styled Italian hotel with friendly staff , large rooms well appointed rooms with lake views and good food . The bar manager deserves separate praise for his service and cocktails. The food is good and the location ideal for exploring the lake with a ferry stop close by on the promenade amongst shops and restaurants.

This is the second time we have stayed at the Savoy Palace and have enjoyed the experience immensely. I chose the Hotel because it was a special birthday so we chose one of the best rooms . The rooms are comfortable and the facilities excellent. Food was excellent. All the staff are very friendly and helpful resulting in a relaxing time. This all helped to achieve a very memorable time.

We have stayed in Gardone many times, but this was our first time at the Savoy Palace. This is a lovely hotel, well situated for access to the lake, ferries and buses, shops, and some good restaurants. The hotel is immaculate wherever you look, with lovely furnishings and many beautiful antiques. It is clearly well managed and maintained, with lovely gardens, and a pool surrounded by sun beds. We had a room with a large terrace, 2 chairs and a table and 2 sun beds, and tea and coffee facilities were also provided. The room was very clean, with good quality bedding and towels replaced daily. The half board dinner menu is varied, but perhaps needs tweaking slightly for British tastes, although you can choose from the a la crate menu at extra cost. Breakfast provides a great variety too. The restaurant is led very efficiently and calmly, and all the staff are friendly and professional. The reception staff are also very informative and professional, and Karen in particular gave us a lot of help and advice about the local area. If anything could be improved upon a more comprehensive room directory could be useful for new visitors to the area, and most British guests felt that 7.30 was quite late for the evening meal.

Beautiful setting right on the lake, hotel is a classic Italian style,terrace is a wonderful place to chill with a drink, Barman massimo mixes great cocktails and a really friendly guy. Restaurant staff deserve a mention always a smile and very patient with our requests. 5 minute walk to port taxis, no inclines for restricted walkers, Evening meal was of a very good standard 4 course, breakfast had a limited cooked Selection could do with a omelette station. Great base to visit the lakes , other places very busy on the lake but when you return To Gardone it has a real chilled atmosphere , Highly recommend this hotel.

Our third time at Gardone but the first at the Savoy Palace. Beautiful lake side location ideal for accessing the lake ferries to explore further afield. Excellent food. The staff where without exception friendly and helpful.

Stayed with the whole family for a wedding. We had a lovely time up until there was an “event” by the pool. Which not only shut the pool and restaurant early, kept my whole family.. including my 11 month old and elderly and frail members awake. At no point was there any prior notification this event was happening and there would be quite a serious noise disturbance until midnight. Just a basic piece of paper round the pool telling everyone to leave the area. The level of music was totally ridiculous, it was so loud in the room I couldn’t even hear my husband talking next to me, so I dread to think just how loud it was outside. When complaining to reception I was told “they paid their money they can do what they like until midnight” - feel like the ultimate reason people pay to be in a hotel is to sleep was totally missed. I then sent a written complaint to management, and after chasing up a response I received a very curt, and “lip service” response. Basically telling me I had blown it out of proportion, and I was being ridiculous. I am astounded that notifying guests of a disturbance wouldn’t have been priority. Pretty disgusting, and marred an otherwise lovely holiday. I certainly would not recommend staying there due to the absolute lack of respect and focus on customer experience by the management. Clearly totally money focused only.