Dreamer16177536247
ngày 1 tháng 4 năm 2024
My stay at Varca Le Palms was a disappointing to say the least. I've traveled extensively in Goa, and this hotel easily ranks as the worst. Despite claims of being a 3-star establishment, it barely scrapes by with a single star – and that's being generous. The only positive? Its proximity to the beach – beyond that, it's a disaster. From the moment we entered our room, we were hit with a foul stench. Despite reporting it to housekeeping, their solution was to spray air freshener and hope for the best. When we identified the offending sofa mattress and asked them to remove it – a temporary fix, as they claimed to be out of replacements. They couldn't provide a replacement for my entire stay of 4 days. Housekeeping was a joke. Instead of daily cleanings, we had to call and request them few times just to get our room serviced. And don't even get me started on the restaurant service – endless waits for food, excuses about staff shortages, and subpar quality when it finally arrived. On our last day, they even disabled the settop box, resorting to YouTube as a makeshift solution. And don't even bother with the Wi-Fi – it might as well not exist. To add insult to injury, they had switched our room type from Cabana to Studio without informing us (realised this during checkout) , claiming it was an "upgrade." Spoiler alert: it wasn't. The studio rooms are located a trek away from the beach and restaurant, far from convenient. And let's not forget the bicycles they claim to offer – all conveniently "out for service" at the same time for 4 days. Really? In short, Varca Le Palms is a nightmare dressed up as a hotel. Save yourself the headache and steer clear – Goa has far better options to offer.
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