The Zuri White Sands, Goa Resort & Casino

We have had the most fabulous week at Zuri White Sands in Goa, it kept getting better and better. The complex is beautifully kept, the rooms are spotlessly clean, the gardens ***icured & the overall feel is of beauty & relaxation. Nothing is too much trouble for any of the staff. We took part in the yoga class by the beach which was a lovely start to the day. We introduced the breakfast team to eggs florentine & then they offered them every day. A huge shout out to Rohit, our room boy who did an amazing display on our bed for my husbands birthday. Joydeb the restaurant ***ager, Fulford our waiter and Josley at Fins who all went over and above to make our stay extra special. Thank you all so much

Great hotel complex.. Large clean pool with plenty of sun loungers... Easy access to the beach and plenty of bars on the complex serving nice food and drink at a very reasonable price Helpful staff... NARAYAN in the water fall cafe restaurant was very helpful and made sure we had everything we needed... We would definitely return

This was a very relaxing vacation. The people who work here are very calm and create a very relaxing experience. From the moment we checked in, Prapti was there to help answer all our questions and go above. Farhad and chef Christopher in the dining room were amazing in helping my daughter with food allergies. Narayan the waiter in the dining room always made sure we had something to drink and as well as naan. All around a very nice few days. The spa trea**ents were enjoyed by my mom, myself and my daughters.

Another successful vacation very well organised by Jainam Tours and Travels. Thanks to Aakash Panchal for awesome property. One of the best Property in South Goa. Very supportive and responsive staff and taking care of each request very carefully to make our stay more comfortable. Starting from onboarding on reception, Mr. Juberto and Mr. Neol completed smooth onboarding and explained each details very clearly. Miss Ananya had taken extra care of us by providing support for our 9 month old baby. Chef Mr. Christopher has taken care of our all the food related needs and completed even in midnight as well. Outstanding and very delicious food for all of us and taken extra care of my 9 month old baby with at-most hygiene. Thanks for housekeeping staff Mr. Anurag for smiling and prompt support as and when we need. Amazing. Awesome and Outstanding stay at Zuri White Sand Goa Resort and ******. Some insight: Pool is very well organised Rooms, Restaurants, Bars and Restrooms are very neat and clean All the staff are very polite and ready to help Beach side walkway is mind blowing Food quality is superb

🍹🔆Great food, beautiful clean room, pool with bar&drinks. Beach is near by, although we had strong waves. And very friendly staff. We always appreciated nice welcome in restaurant. 🌴Overall it is beautiful area with some games around (chess, ping pong, tennis, volleyball etc) and wonderful nature (with ***y trees, plants, birds, cats but also saw some rats 🙊). I would recommend hotel for few days of relax in between travelling the country (there is not much else to do outside the resort). We were happy here. Thank you dear all.

Beautiful Hotel fantastic staff who go out of their way to help you, I loved my stay couldn’t fault it. The staff who looked after my room made sure that every morning it was left as it was the first day i got it. Excellent choice of food, desserts to die for,

The whole experience is good at this resort. Beach is clean and less crowdy. Water sports also available in the beach. Kuldeep is very professional and kind through out the stay.

So I will start with the positives. We stayed there for 5 nights after completing the golden triangle, starting with the positives the hotel facilities including the swimming pool and gardens were kept very clean. We also enjoyed the included breakfast there which had quite a good selection. The staff by the pool were excellent and the price of drinks was reasonable, we also had lunch there a couple of times, again the food was great. We did not eat at the restaurants there so cannot comment, we visited when it was low season so there were not ***y guests and we just prepared to eat outside the hotel. Do be aware, there is not really much around and because the hotel was quite quiet we did not notice any activities to keep you occupied throughout the day. For the price we paid I don’t think you could expect much more from that we got. What I will say is this hotel is certainly not a 5 star establishment, really it comes down to their approach to service, we found the reception staff to be quite frustrating. One one occasion we rang reception at 3.00pm as our room had not been cleaned since checkin, we rang once, they said they would send someone, we rang twice they said they would send someone, we rang a third time and finally 90 minutes later housekeeping was there, the hotel was empty, so either they were understaffed, incompetent or the receptionists were just trying to wind us up, no opportunity just sloppy service. The biggest annoyance was the check out procedure, the night before we already paid the bill, they said they then needed to do a ‘room check’ a bit like you are a 10 year old child and they need to make sure you were not naughty. I told them about what was consumed from the mini bar, but still they had to check. 30 minutes this whole procedure took. We just dealt with this because we were up at 04.45am the next morning and really did not need any more inconvenience. As we checked out in the morning they wanted to do another room check! I explained that we already had one, and the bill was settled, I showed them the invoice and assured them nothing was consumed, they still insisted on their room check despite my taxi waiting. Guys you are a ‘5’ star hotel, if a customer tells you they have not had a bag of crisps from your minibar, just believe them! You did a room check the night before literally 8 hours before! I have never experience this EVER in a hotel. We also had instances of just waiting for staff, they were quite blunt at times, again at reception. We asked to play pool, we knew it was chargeable there was a sign on the table - we go to reception and ask the lady, she says yes, it’s chargeable though. Just the way things are phrased makes you feel like you are an inconvenience, how about saying ‘no problem sir, we would be happy to sort that out for you, can I just let you know this is chargeable, is that ok? There were other examples but the check out procedure and the time it took them to deal with issue

Had a pleasant stay at this resort. Everything was upto the mark. The proximity to the beach made our stay more exciting.