Tài Khoản Khách
ngày 23 tháng 12 năm 2024
Calificación: ★☆☆☆☆ I would give this property zero stars if possible. My experience at the Sonder property in Paris was deeply disappointing and unacceptable I would give this property zero stars if possible. My experience at the Sonder property in Paris was deeply disappointing and unacceptable. From the moment I arrived, I was subjected to humiliating and unprofessional treatment. I was unjustly asked to vacate the room I had booked without any valid explanation. To make matters worse, a receptionist demanded that I dress in front of the hotel staff, a shocking invasion of my privacy and dignity. At one point, four staff members entered my room without my consent, which is a severe violation of security and basic guest rights. As if this wasn’t enough, I was confronted by a male staff member in an aggressive and intimidating manner, leaving me feeling completely vulnerable. Even with police involvement, the situation was not resolved properly, and I received no support from the staff. While the deposit I paid was eventually refunded, it does not in any way make up for the emotional distress and degrading treatment I endured. This level of unprofessionalism is unacceptable, and I strongly believe Sonder owes me and other future guests an explanation and guarantees that this will never happen again.
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