Tài Khoản Khách
ngày 19 tháng 11 năm 2023
Unfortunately, the accommodation did not live up to the description on The Volunteer Inn's website. "The Volunteer Inn is a recently re-opened lively Public House based in the lovely village of Grove found within Wantage in Oxfordshire. With 5 en-suite Double Guest Rooms all freshly redecorated and modern facilities installed, this lovely Inn is a wonderful treat for business users, couples, and much more." As you can see from the photos, these statements are misleading. The corridors leading to the rooms are grubby and in need of repair (holes in walls and ceilings). The stairway is steep and has low ceilings (I feel this should be outlined in case people have access requirements). The room itself was adequate but with a very old, very thin quilt, with no additional blankets, meaning I was cold all night. There was a fan just outside the room which made an intermittent noise which made for interrupted nights sleep. The shower over the bath did not have any grab rails and this meant that I was unable to have a shower. The carpark was dark, with no lighting. We tried to explain our concerns and give the manager an opportunity to address our concerns. After some back and forth we refused to stay for the full duration of our stay and found alternative accommodation in Wantage for the same price, which included breakfast and surpassed expectations.
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