Verified traveler
ngày 2 tháng 4 năm 2024
Unfortunately, the poor lady at the front desk was left by herself to check-in all guests for two hotels. So, check-in took nearly 30 minutes. Once checked in, we went to our room and the key didn’t work. So, we had to go back up and stand in another 20 minute line to get re-keyed. Once again, the key didn’t work. Finally, after an hour, the maintenance man met as outside our room, and had to replace the battery in the electronic lock. So, check-in took an hour and fifteen minutes. Also, the hotel was packed, and had people screaming, yelling, slamming doors, and running up and down the breezeway. Overall, the stay was pretty horrible. But, at least we were only there for about 8 hours. I would never recommend this hotel unless they do a complete overhaul with management.
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