Lemon Tree Hotel Vadodara

The room is spacious and well maintained. However, the AC seems not cool enough for the room and we had to turn on the fan before sleeping. The lady at the reception desk not suit to be a receptionist, she seems forceful to assist guests' request, can be seen from her facial expression as well :( Other than that, the gentlemen at the reception are helpful and always smiling. The housekeeper are attentive too. 1 thing to improve is the door card lock system. It is discharged every 12 hours and need to forth and bk to the reception desk and also,avoid calling guest in the early morning for any reason. 8am room call just to collect back the iron is not good. Received award as the best business hotel in Vadodara, hence should prepare 1 iron in every room as it is importantly required for every guest.

We checked in, later on there was no current and and they didn't have back up. The staff was nice there they let us check out, and told that in this case we will get our refund.

There was no power back up in the hotel. I checked in around 7 : 30 and was waiting till 11 to get the power back up restored but it didn't happened. I booked other hotel nearby and while checking out lemon tree staff said i will get complete refund. But when my hr spoke to them they denied for refund