Northwest Petroleum Hotel

This is my favorite hotel to stay in the area. It keeps up doing an excellent job of serving their guests. The room is large and super clean. Plenty of options for breakfast - one of the best among many 5-star hotels that I have stayed. I stayed at this hotels a couple of times previously so I am so impressed of their consistency in quality services that they provided and maintained the guest rooms and facilities in excellence conditions over many years.

It was good , clean 😄😄😄😄😄

Great location just outside of the metro station exit B. Room is very quiet and very spacious. BUT they failed to ask me Covid test upon arrival and l got into problem later on as l did not take it. Nice to have fruits, yogurt, masks, tea and so on delivered to room in the evening but wish they serve different fruits as l stayed there for five days. One night there l found rotten tomato and l wish they check carefully. I wish people working at concierge can speak English but they did not help me with ordering a taxi but told me to use didi app to do so and it was very disappointed. They did not return the deposit money at the hotel but l wish they do it immediately after the room check. Also refrigerator was locked and not available to use.

果真是五星級酒店名不虛傳，太滿意了，太驚奇了，美好時光令人難忘！。預訂的標準雙床房，酒店禮賓部張娟經理提前一天主動來電溝通免費接機事宜及住房要求，並相互添加了微信，經理及時把司機訊息及車牌號告知，提醒需注意的事項。司機師傅提前抵達機場在出口等候，主動搬運行李，車輛乾淨整潔。進入酒店，大堂富麗堂皇，隆隆的迎春氣息撲面而來。前台小哥服務快速，非常友善温心，主動升級了房型，告知了就餐地點及時間、電梯位置。房間很大，非常乾淨，設施一應俱全，床很大很舒服。酒店一樓的自助午餐價格實惠，種類豐富，口感不錯，熱菜、海鮮、牛排、燒烤、煲湯、麪點、冷菜、甜點、水果、飲料………真是種類令人不知道吃什麼好。尤其是紅燒牛肉、手抓羊肉太美味了，服務員倒茶、換盤子很及時，服務彬彬有禮，恰到好處。下午外出傍晚回來，房間已打掃乾淨，補充了礦泉水，放置了水果、酸奶、小包黑枸杞，還有一衹毛絨駱駝，夜床也開好了。自助早餐也很好吃，不知如何讚美表述啦！第二天去機場，禮品部又安排了送機，………。總而言之，是我感覺最好的五星級酒店，遺憾的是因要轉機衹住了一個晚上。下次來新疆還入住西北石油酒店，也會向親朋好友推薦。我愛石油酒店！我愛大美新疆！春節即將來臨，祝酒店領導和職工節日快樂！闔家幸福！龍年酒店生意興隆，財源茂盛！

服務一流，房間大氣乾淨，早餐非常豐富吸引，服務員態度很好很貼心，每天都有水果和酸奶送上房間，另外還送了綿羊和駱駝禮物，感覺很好，值得分享給大家，下次去新疆還會訂這間酒店🤝💪

老牌五星酒店，設施齊全，房間也夠大，最滿意的是服務，去前酒店經理張娟就電聯詢問行程及需求，從飛機落地的接送機服務，入住辦理，早餐，衞生，設施，都很完美，下次還會選擇

，幫客户訂的酒店，走後客户還專門讓我一定要表揚下，酒店安排了車接車送，有求必應，服務響應超級快！感受很好，特別是客服張娟女士，超級好。客户非常滿意

衞生：樓層服務不錯，按時打掃。有求必應 環境：酒店位置不錯。房間也很大 服務：客户經理張娟小姐姐每次見到她都是笑眯眯的打招呼問候。在店服務也暖心。讓人心情很愉悦。入住體驗很棒。

濃濃的老錢風。精緻的服務讓我夢迴90年代的老上海。一定推薦朋友來烏魯木齊住。自己也會再來。