Tài Khoản Khách
26 tháng tư, 2024
We have been coming here with our family 1-2 times a year for years now. Now we are just done. Over the years there has been multiple maintenance issues, like nails sticking up from the deck that cut my son’s foot and a broken toilet seat that was just stuck down with tape. The location is beautiful so we persisted. This time, staying in their most expensive cabin, the floorboards are broken and forming peaks at the joins, there is no blind in the kids room so they’re up at sunrise, the playground equipment has been broken for years so they just block off sections of it. Now with 3 young children they are enforcing a ‘no inflatable pool TOY’ rule. Meaning our children were not allowed to use their swimming AIDES. They provided swimming vests that our kids wouldn’t wear and didn’t need. The kitchen utensils were filthy and there are cockroaches and rats again. I understand staff will be ‘disappointed our stay didn’t meet our expectations’ but we’ve given so many chances to see if it changes but management doesn’t care. They book out so why would they? Don’t bother with place it extremely overpriced and underwhelming.
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