Inn at Taughannock Falls

Room was spacious and clean with a view of the lake. Location is very near to the lower falls trail. Would suggest to have a kettle in the room and also have food options at the hotel .

Hillside Rose Suite was perfect for our family of 4. Nice to have the extra space and separation for the kids. Breakfast was very convenient and good. The path to waterfall was perfect. The grounds of the main inn are lovely - would be nice to extend a similar private area for the hillside inn. A pool would be a great addition for something additional to do and help to support the higher price point. This inn served as the perfect midway stop on our way

Very nice property. The staff of the restaurant was excellent - professional, knowledgeable and friendly. The staff of the hotel was friendly too, however, we would hoped them to be a bit more acommodating or customer focused. After we brought all our luggage to the reception we were told that the room is in another building, 3-5 minutes away. When we asked for a dinner at 7pm we were firmly told that only 7.45pm would be feasible, although there were not so many tables occupied when we arrived. That's all ok, and we enjoyed the stay. However, c'est le ton qui fait la musique as the French say. Being a bit more sympathetic, friendly and less insisting makes a difference. That the location does not offer any drink options during the day when arriving early is not really a 4-star hotel like. The breakfast was ok but a bit of a contrast to the level of the restaurant food and service the evening before. The latter was top, with fresh ingredients, nicely served while the breakfast offered some scrambled eggs (ready-made, not fresh eggs), only brewed coffee, a sweet (?) youghurt etc. - in short: there is a mismatch. I hope you take the feedback constructively. Overall, a very nice hotel, an exceptional location, the room was great. Paying a bit more attention to these details would make the 4th star.