Tài Khoản Khách
ngày 3 tháng 12 năm 2023
Pros: 1. Convenient location in the heart of Udaipur, close to popular attractions 2. Relatively clean rooms with tea and coffee making facilities 3. Stunning views of Pichola Lake from the rooftop 4. Helpful staff who genuinely strive to assist guests Cons: 1. Not disabled-friendly or senior citizen-friendly 2. Taxis cannot reach the hotel entrance; guests must take an auto-rickshaw and walk the last 100 meters 3. Dirty road leading to the hotel with occasional animal feces 4. Lift access requires climbing a few stairs 5. Restaurant is located on the top floor, which is not accessible by elevator 6. None of the rooms have a view, and some rooms lack proper ventilation, leading to persistent odors 7. Street dogs may bark at night, and nearby hotels may play loud music, disrupting sleep 8. Staff appears to be untrained in customer service and hotel management 9. Lack of a general manager 10. Apparent disconnect between the hotel and the restaurant 11. Restaurant staff may not seem friendly or accommodating 12. Absence of a manager to address customer concerns 13. Staff lacks adequate training to handle senior citizen or general customer issues Overall Recommendation: I would recommend this hotel with caution, considering the mixed reviews and potential drawbacks. The hotel's convenient location and helpful staff are its strong points, but the lack of accessibility, unpleasant surroundings, and inconsistent service could detract from the overall experience.
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