TRACY
19 tháng ba, 2024
This is my 3rd stay at this location. I have issues with the hotel charging a $150 deposit for third party reservations that is more than the cost of the room. At each visit, I had to show the staff the room issues so I would not be liable for losing my deposit. The Feb. 9th visit, my refund of my deposit was over 5 days. The Feb 16th visit, my husband paid for the deposit of $150 he was charged again on Feb. 17 so that is $300 on his credit card. Only one charge was reversed leaving a balance of $150.I will need a call or email immediately to resolve this matter. Thank you for your prompt attention to this request.
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