Premier Inn London Twickenham Stadium

FAR FROM A PREMIER EXPERIENCE. Exorbitant rates for a poor quality experience. Uncleaned room; Messy best describes it. Despite requesting my room be cleaned for the second day of my stay, it was not. I cringe to think I may have been given a room that was not even cleaned on the first day!! Clearly, the staff puts out only a bare bones effort for their guests.

The hotel is tired, our bathroom was awful. There was mould on the tiling and the paintwork was damaged. We were not happy that the door between reception and the rooms was propped open ensuring that there was no security at all. Parking was fine, plenty of spaces. The pub that was attached, although not part of PI, was okay although prices of lager, £6.85, was ridiculous. This isn't even London, just a suburb. As for the WiFi, I give in with these people, when they say 'Ultimate WiFi' and it's 8Gb that's laughable.

Fantastic staff , great pub next door , very thoughtful - I had 2 fans in my room as it was summer on top of the air conditioning . Very simple yet thoughtful design . Got all the basics right . Female staff onsite helped me feel safe staying on my own for the first time .

I have stayed at plenty of Premier Inns, and this is one of my favourites… Easy spacious car park was a great start, amazingly quiet room considering the position of the main road, and breakfast cooked to order! Sharon at breakfast was one of the best staff I have ever encountered at any Premier Inn.

Hotel room absolutely fine clean, a little tired may be. The mistake we made was paying for breakfast which is sited next door in a really grim pub. The breakfast was really poor quality and badly cooked. It’s still stuck in my stomach 3 hours later! If you have to stay in the area it’s fine as a sleep over but avoid breakfast

Just had a one night stay here and it was terrible. Considering they doubled the price from a normal nights stay it is not what you would expect for over £200 for a nights stay Booked a double room which had only 1 towel The Thermostat was broken and would not lower the temp but could not have the window open as the noise from Heathrow was LOUD Curtain would not open on one side Toilet leaked every time you flushed it spilling out soiled water onto your feet/socks and the floor. This was a known problem as reception said they had someone in to fix it and from the state of the furniture it had been leaking for some time We then had the pleasure of the person in the room next door snore all night so we got no sleep as they were snoring, it was too hot and if the missus had been willing I was ready to leave at 1am so I could drive 3hours back home to sleep