Kesselspitze Valamar Collection Hotel Superior

Great hotel when skiing in Obertauern. Ski lift right outside the ski locker room, ski in ski out at its best. Great food and friendly staff. We also made good use of the spa facilities which is great after a days skiing. Hotel operates a courtesy mini bus and will chaufer you to any where in the town and pick you up and ia available until midnight everyday.

Spent a week here with my friends. We got in quite late and were immediately welcomed to a quick check in. They even allowed us to go to the dining room and get a plate of cold cuts (bread, cheese, meats, olives) before we went to bed, which was most welcome after a long day traveling. Room was lovely. But excessive warm, so we left the windows open all the time. Housekeeping was great, room was always clean and pretty, and there is a turn down service that leaves you chocolates and freshens up the room and turns on certain lights so its welcoming when you come back. Hotel decor warm and inviting. They have a really nice spa which I spent a lot of time in. Maybe its because I'm American, but I didn't really know how to use the saunas, and I felt there wasn't any instruction. Luckily, when I got a spa treatment (a great massage!) from Sara, she took the time to give me a little tour and explain to me how it worked. (There is a system of going to a particular sauna to start and then taking a quick cold rinse shower, and then the second sauna, and another cold rinse shower, and the third sauna, and then followed by pool and jacuzzi). Sara is a great representative for the spa! (Had a treatment from another masseuse, and didn't not enjoy that as much, she was a bit rude and like she did not have the time to deal with me. I checked in a half hour early for the appointment with the front desk and just let them know I was here when they were ready and I'd be reading in the chair fifteen feet away. She came and got me and said we needed to get started if we were to get everything on time...why tell me that when I was super on time?, there was also other little things that did not make it a great session). I really liked that the spa had lots of comfortable seating where you could read and look out into the pretty snowy mountains. I was able to get through two books during my stay here. The concierge desk was extremely welcoming and the snow concierge arranged for me to go sledding. He personally took us and made arrangements with the business and told me how to sled and waited while we went up on snowmobiles and down on sleds. He was very kind and proactive about making arrangements when I brought it up to him, calling the business to make sure the conditions were right and finding in me in the restaurant. It was a great experience. They also handled the ski rental vouchers for my friend and you can buy your ski passes from the front desk, no hassle. . The ski rental place is really really close. And we were able to rent and leave it all in the ski room. We had our own bin with our room number on it, so it made it super convenient to just grab our skis anytime we wanted to go out. My friend arranged for a ski instructor to do a private group lesson for 4 of us during our first few days, and it was a great experience. He met us at the hotel and worked with us all day, came in during lunch and took us a

Good things to point out: - LOCATION for a family vacation (as it is a walk away from Obertauern party centre, while still on the slope, allowing a ski-in/ski-out experience - very FRIENDLY AND PROFESSIONAL STAFF trying hard to accommodate your needs and wishes (special mention to Danilo serving you at the restaurant!) - LUNCH during the day (light full-board), which even had a live cooking station and is not a "ski-jause" you see in similar places - kids/teens play area was a magnet for the youngest - free garage for your car Area for improvement: - Ski depot in the basement calls for renovation to match overall hotel standards and needs of all hotel guests (boot heaters, size of boxes). Also access for arrival/departure is not the best (stairs). - Regulation of temperature in the rooms (floor heating) should be better managed. Our room was so hot during the night, so we needed to keep balcony doors open to be able to sleep - SPA: Water in the pool was too cold, one steam bath in the basement not working... Overall, a pleasant experience and relaxing family skiing weekend in Obertaueren.

The hotel is situated in a superb location between 2 chair lifts. It’s the best ski in/out hotel I’ve stayed at. It’s very environmentally conscious too. The staff are all excellent, especially Ingrid and the restaurant waiters/waitresses. I have nothing but compliments. The food choice and presentation was exceptional. I would love to return again for another week of luxury.

Excellent hotel in Obertauern, especially rooms, comfort, food and staff are on highest level. Some minor parts of the SPA need to be refurbished, but otherwise it is excellent. Maybe also a separation of adults and children in the SPA woul be great, especially when

The best staff ,and great hotel.Great for family and frends.Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future